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Robert.Anderson


Okta's Focus on Customer Identity and Revenue Growth

2023-09-08

Okta, a leading identity management company, recently held its quarterly earnings call to discuss its financial results and provide updates on its strategic initiatives. The meeting covered various topics, including the company's participation in conferences and bus tours, its focus on customer identity, and its plans for product expansion.

One of the key highlights of the meeting was the company's emphasis on customer identity and its potential for revenue growth. CEO Todd McKinnon expressed his belief that customer identity could contribute as much to the company's revenue as workforce identity in the long term. The company aims for a balanced 50-50 split between the two markets, recognizing their significant size and rapid growth.

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McKinnon highlighted the opportunities in the customer identity market and expressed confidence in its durability. He noted that more sales representatives are actively engaging in customer identity deals, indicating their familiarity and comfort with selling the product. This suggests that the company is actively pursuing and targeting customers in this space.

However, McKinnon also acknowledged the competitive dynamics of the customer identity market, which differs from the more established workforce identity market. Customer identity is more of a build versus buy scenario, where developers choose to buy a solution rather than building it themselves. In contrast, workforce identity has more established players, and companies are accustomed to buying solutions in that space.

Overall, the company's focus on customer identity and its potential for revenue growth demonstrates its strategic direction and priorities. The CEO's confidence in the durability of this market indicates the company's belief in its long-term growth potential.

During the meeting, the company also discussed its key drivers of business, which include governance and privileged workforce, customer identity, go-to-market structure, legacy replacement opportunity for access management, and the shift towards cloud technology and digital transformation. The company plans to expand and improve its offerings in the field of identity management, aiming to increase penetration rates in their installed base for various components such as lifecycle management, workflows, access certifications, and access requests.

To achieve its goals, the company intends to position itself as the leader in identity management, offering a full suite of products while maintaining independence and neutrality to provide customers with choices. The competitive landscape in the enterprise market appears stable, and the company believes it can offer a broad solution that provides customers with choice and flexibility.

The company's outlook for the quarter and year ahead appears positive, with the CEO highlighting solid top-line results, improvements to operating profit and cash flow, and a stabilized macroeconomic environment.

The earnings call meeting included participation from various analysts and company executives, including the CEO Todd McKinnon, CFO Brett Tighe, and analysts from Piper Sandler, Oppenheimer and Company, Jefferies, Raymond James, RBC Capital Markets, KeyBanc Capital Markets, Morgan Stanley, BTIG, Cowen and Company, Scotiabank, Guggenheim Securities, and Baird. The diverse range of participants and their expertise indicates a high level of interest in the company's financial performance.

In conclusion, Okta's earnings call meeting provided valuable insights into the company's strategic direction, with a strong focus on customer identity and its potential for revenue growth. The company's plans for product expansion and its outlook for the future indicate a positive trajectory for Okta in the identity management market.