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Michael.Thompson


Conduent's Financial Performance and Growth Strategies Unveiled

2024-03-05

Conduent recently conducted its Q4 2023 earnings announcement, with key figures in attendance, including Giles Goodburn, the Vice President of Investor Relations, Cliff Skelton, the President and CEO of Conduent, and Steve Wood, the CFO. The agenda for the earnings announcement call comprised an overview of results and a business update by Cliff Skelton, a financial presentation by Steve Wood, and closing remarks by Cliff Skelton.

Investors seeking further details about Conduent's financial metrics and the comprehensive financial metrics package can access this information on the investor relations section of the Conduent website. During the earnings call, a cautionary statement was issued regarding forward-looking statements, emphasizing that these statements reflect management's beliefs, assumptions, and expectations, and are subject to factors that may lead to actual results differing. Information regarding these factors can be found in Conduent's annual report on Form 10-K filed with the SEC.

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The earnings call also shed light on non-GAAP financial measures.

A significant topic addressed during the earnings call was the diversity of offerings within the company. While diversity may pose challenges, such as necessitating horizontal bandwidth and potential opportunity costs, it also positions Conduent favorably to seize more opportunities.

The company's strategic focus is on streamlining its operations to become more agile and growth-oriented. In terms of financial outcomes, Conduent disclosed adjusted revenue figures of $953 million for Q4 and $3.7 billion for the entire year of 2023. Adjusted EBITDA stood at $103 million for Q4 and $378 million for the full year, with corresponding adjusted EBITDA margins of 10.8% and 10.2%, respectively.

Regarding new business, Conduent's ACV experienced a slight decline year over year and quarter over quarter but remained relatively stable sequentially. However, the TCV saw a notable 20% increase to $2.57 billion, marking the company's best performance since its inception as Conduent. Despite encountering sales performance challenges in 2023 due to sluggish market buying trends, the commercial segment ended the year on a strong note, registering a 35% growth in Q4 compared to Q4 2022.

In terms of capital allocation, Conduent's primary objective is to generate approximately $1 billion in capital to be deployed for optimal future benefits. This encompasses options such as shareholder returns, debt reduction, acquisitions, and internal investments. The company's roadmap for the future entails a more agile, globally oriented portfolio platform, a narrower range of products and capabilities, improved cash flow conversion rates, and an enhanced valuation. The aim is to evolve into a $3 billion-ish, 3% to 5% growing company with reduced debt and an enhanced valuation by 2025.

The company also highlighted its financial milestones achieved in 2023, including two divestitures. Conduent maintained a robust liquidity position, with $1.1 billion in cash and an available revolving credit facility. The net leverage ratio stood at 2.1 turns, within the targeted range of 2 to 2.5 turns. Debt maturities were long-dated, with no significant repayments due until the conclusion of 2026. Capital expenditure for the year amounted to 3.1% of revenue, lower than the revised guidance. In Q4, adjusted free cash flow totaled $93 million, aligning with the adjusted full-year guidance. The company also repurchased around 6.6 million shares during the quarter, with $48 million remaining under the existing $75 million share repurchase authorization.

In conclusion, Conduent's Q4 2023 earnings announcement provided valuable insights into the company's financial performance, future strategies, and objectives for capital allocation and growth. The company expressed confidence in its future plans and its capability to navigate challenges and capitalize on opportunities within the market.