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Robert.Anderson


Cincinnati Financial's Success in High Net Worth Insurance Market

2023-08-01

Cincinnati Financial Corporation held its second-quarter 2023 earnings conference call, where executives discussed the company's performance in various areas, including commercial property, workers' compensation, and commercial casualty. Strategies and actions taken to address challenges and improve performance were also shared.

One of the most important topics discussed was the company's confidence in the improvement of the core ex-cat portion of the book. This indicates that Cincinnati Financial Corporation is focused on strengthening its core business and driving growth.

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A particularly interesting outcome of the meeting was the company's growth and profitability in the personal lines insurance business, specifically in the high net worth and middle market segments. President Steve Spray expressed confidence in their ability to grow in states where competitors have struggled, indicating a competitive advantage in these markets.

Spray also highlighted the expertise of their team and the positive reception they have received from agents across the country. This suggests that Cincinnati Financial Corporation has a strong and knowledgeable workforce, as well as good relationships with agents, which contribute to their success.

The fact that the high net worth business now accounts for about 55% of their overall business is noteworthy. This indicates that the company has successfully targeted and served this lucrative market segment.

Additionally, Spray mentioned how the company adapted to industry disruption in California by writing homeowner business on an excess and surplus lines basis. This demonstrates their ability to adapt to changing market conditions and find innovative solutions.

Overall, the company's long-term approach and focus on providing measured capacity to agents and policyholders were emphasized as key factors in their success. This suggests that Cincinnati Financial Corporation has a strategic and sustainable business model supporting their growth and profitability in the personal lines insurance business.

The company remains confident in their underwriting and pricing actions to improve results despite inflation impacting their entire book. This indicates that they have strategies in place to mitigate the impact of inflation and maintain profitability.

In conclusion, Cincinnati Financial Corporation's growth and profitability in the personal lines insurance business, particularly in the high net worth and middle market segments, were the most interesting topics discussed in the meeting. The company's competitive advantage, expertise, relationships with agents, ability to adapt to market conditions, and strategic approach all contribute to their success.

The company's outlook for the quarter/year is positive, with expectations of maintaining a combined ratio in the low to mid-90s and achieving 8% growth. However, market conditions and weather volatility could impact these projections in the second half of the year. Cincinnati Financial Corporation is confident in the improvement of the core ex-cat portion of their book and is focused on that area.

The meeting also highlighted the importance of key performance indicators (KPIs) such as the commercial property underlying loss ratio, workers' comp underlying loss ratio, and the underlying loss ratio for commercial casualty. The commercial property underlying loss ratio showed improvement, attributed to disciplined underwriting and pricing. The workers' comp underlying loss ratio increased due to the accumulated impact of lower pricing over time. The underlying loss ratio for commercial casualty also improved thanks to actions taken by the company over the past several quarters.

The participants of the conference call included Chairman and CEO Steve Johnston, EVP and CFO Mike Sewell, President Steve Spray, CIO Steve Soloria, Chief Claims Officer Mark Schambow, and SVP of Corporate Finance Theresa Hoffer.

Overall, the call showcased Cincinnati Financial Corporation's strong financial recovery and growth, demonstrating its ability to navigate challenging market conditions and deliver positive results for its shareholders. The company's focus on the personal lines insurance business, expertise, and strategic approach position them well for continued success in the future.