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Natalie.Sullivan


CDW's Resilience and Growth Strategies Amid Challenging Quarter

2024-08-03

In the CDW Second Quarter 2024 Earnings Call, executives Steven O'Brien, Christine Leahy, and Albert Miralles, alongside analysts like Amit Daryanani and Matthew Sheerin, discussed the company's performance and challenges faced during the quarter.

The call addressed the cautious customer behavior that extended sales cycles and emphasized needs over expansion, prompting a focus on cost savings. Despite these hurdles, CDW assisted customers by offering solutions in security, cloud migration, and client device refresh, positioning themselves as trusted advisors who delivered solutions aligned with customer priorities.

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Financially, the team achieved a gross profit of $1.2 billion, with net sales totaling $5.4 billion, a decrease of 3.6%. The company reported a non-GAAP operating income of $510 million, with a non-GAAP operating income margin of 9.4%. The call also delved into the performance of various sales channels, client device sales trends, and the factors influencing the company's performance during the quarter.

Furthermore, the call touched upon the challenges stemming from the premature end of life for the insurance company's infrastructure equipment, which CDW addressed by providing a comprehensive cloud-based solution. Discussions also revolved around the growth drivers in the IT market, expectations for U.S. IT market growth, and the company's capital allocation priorities for 2024.

Looking forward, CDW anticipates moderately higher operating expenses in the third quarter compared to the previous year, with a mid-single-digit growth in non-GAAP earnings per diluted share. The company aims to sustain adjusted free cash flow within the range of 80% to 90% of non-GAAP net income for the entirety of 2024.

In conclusion, the earnings call offered valuable insights into CDW's performance, the challenges encountered, strategies implemented to address them, and the future outlook. It underscored the company's resilience, customer-centric approach, and commitment to fostering growth in a dynamic market landscape.